CNC Services

At Mills CNC we pride ourselves on our after-sales service and support; with a dedicated in-house team for all additional support you may need for your new or used CNC machine.

Mills CNC Support

Customer Support

We have a reputation in the market for the high quality and reliability of our after-sales service and support; the strength and popularity of these services contributes to customer loyalty.

Undertaken by highly-qualified Mills CNC servicing engineers we are committed to delivering a cost-effective, professional and courteous service.

After-Sales CNC Services

Mills CNC Services

The Mills CNC Service division is a workforce dedicated to ensuring our customers’ machine tools stay working efficiently and effectively throughout the lifetime of the machine. With over 70% of our workforce directly or indirectly involved in the front-line service and support operations our service and support operations are extensive and cover:

  • Applications help and support (including Mills’ Technical Service Desk assistance)
  • Machine tool service
  • Servicing Agreements
  • Spare and replacement parts
  • Auxiliary equipment sale and supply
  • Delivery and installation

We are passionate about customer service and support, and believe that the excellent Doosan machine tools we sell demand equally excellent service too.

Ongoing CNC Support Services

With over 70% of our workforce dedicated to supporting manufacturing businesses with CNC machine tool servicing and other peripheral CNC support, our primary focus is helping keep your business working – with service engineers located in every region of the UK and Ireland, and our spare parts stock available with same or next-day delivery.

Service Agreements

Mills CNC service agreement packages come in 3 tiers, with each package offering comprehensive cover and discount on parts and labour.

Spares and Parts

It’s a fact of life that every CNC machine will, over time, require certain parts to be replaced. Whilst this doesn’t happen too often with our CNC machines – it’s good to know that if, or when, it does that we are on hand to provide immediate assistance through our spare and replacement parts operation.

Ancillary Equipment

The performance and productivity of Doosan machines can be increased via the integration of ancillary equipment. We hold ancillary equipment for lathes, mill-turn machines and machining centres in stock at our Campus facility.

Warranties

All new and ex demo Doosan machines come with a standard 12 month warranty. Extended warranty packages up to 5 Years are also available.

Find The Right CNC Support For Your Needs

From routine servicing to spare parts and repairs, Mills CNC is here to help with all your machine tool support and servicing needs. Just get in touch if you have any questions, or want to find out more about your options.